Shipping policy

Thank you for shopping with Miyik! We strive to process and ship your orders as quickly as possible.

1. Processing & Shipping Time

  • We pack, process and send your packages on Wednesdays and Fridays from Bali, Indonesia.

  • Orders placed after 12:00 PM (GMT+8) will be processed on the next available date.

  • You will receive a tracking number via email once your order has been shipped.

2. Shipping Rates & Delivery Time

Shipping costs vary based on your location and will be calculated at checkout. 

Estimated delivery times:

  • Domestic Orders: 3-5 business days 

  • International Orders: 7-14 business days

  • Delivery times may be affected by factors beyond our control, such as courier delays or customs processing.

3. Shipping Partners

We partner with UrShipper and use Aramex, DHL, FedEx, UPS & Lion Parcel for reliable and fast delivery.

4. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via E-mail. (make sure that you have entered your email during the purchase)

  • You can track your package using the provided link, or on the carrier’s website.

5. Lost or Delayed Shipments

  • If your order is delayed beyond the estimated delivery time, please contact us at hello@miyik.asia 

  • We are not responsible for lost or stolen packages once they have been marked as “Delivered” by the carrier. However, we will assist you in filing a claim with the shipping provider.

6. Address Errors

  • Please ensure that your shipping address is correct before placing your order.

  • If you enter the wrong address and your order has not been shipped yet, please mail us at hello@miyik.asia

  • If you enter the wrong address and your order has already been shipped, we are not responsible for delays or additional shipping fees.

7. VAT / Tariffs

  • Please note that we are not responsible for any VAT, tariffs or import duties incurred from purchasing with Miyik. We strongly urge our international customers to research your country’s policies and fees before purchasing. Duties and taxes are nonrefundable.

If you have any questions, feel free to reach out to us at hello@miyik.asia :)

Miyik reserves the right to update this policy at any time.